1. Shipping Policy
At AS COSMETIC, we aim to deliver your favorite beauty and skincare products safely and on time.
Order Processing: Orders are processed within 1–3 business days after confirmation.
Delivery Time: Orders are usually delivered within 3–7 business days across Pakistan. Delivery times may vary depending on your location and courier service.
Shipping Charges: Shipping charges will be displayed at checkout or confirmed when placing your order.
Order Confirmation: Our team may contact you by phone or WhatsApp to confirm your order before dispatch.
Delivery Delays: Delays may occur due to public holidays, weather conditions, courier issues, or other unexpected circumstances.
2. Return & Exchange Policy
At AS COSMETIC, customer satisfaction is important to us. Please read our return and exchange conditions carefully.
Eligible Returns: Returns or exchanges may be accepted if you receive a damaged, defective, incorrect, or missing product.
Reporting an Issue: Please contact us within 48 hours of receiving your order and provide your order number along with clear photos or an unboxing video showing the issue.
Product Condition: Products must be unused and in their original packaging, where applicable. For hygiene and safety reasons, opened or used cosmetics cannot be returned unless they arrive damaged, defective, or incorrect.
Non-Returnable Items: Products damaged due to misuse, improper storage, or normal use are not eligible for return or exchange.
Refunds: Once your claim is reviewed and approved, we will inform you about the available refund or replacement options. Refund processing time may vary depending on the payment method.
Change of Mind: We do not accept returns simply because a customer changes their mind or orders the wrong product.
3. Order Cancellation
Customers may request cancellation before their order is dispatched. Once an order has been shipped, cancellation may no longer be possible.
4. Contact Us
If you have any questions about shipping, returns, or exchanges, please contact our customer support team.
Brand: AS COSMETIC
WhatsApp:03094155782
Thank you for shopping with AS COSMETIC. We appreciate your trust in us!